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Herbie Advanced & Matured Conversational AI

Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text.

What is Herbie AI?

Herbie.AI The Advanced & Matured Conversational AI is the brand from SunSmart Global [SunSmart Technologies Private Limited]. Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture digital smart assistant who can speak to your customers and support them by resolving their queries, purchases and so on. With 24x 7x 365 energetic support and Unified approach, Herbie is available on 13 + social channels. Herbie digitally transforms your business by interacting with your customers in their preferred language. This artificially intelligent bot, an unprecedented and sophisticated voice assistant is far beyond conventional Chatbot Companies in Dubai.


Herbie – AI Powered Chatbot Company adds a fresh, friendly and futuristic branding to your websites. Built on a blend of advanced technology platforms, Herbie can automate conversations with online visitors, employees, customers and suppliers. Herbie's multi-lingual abilities enable you to transform regional products to global brands beyond boundaries.

Increase Revenue

Herbie with her intelligence can generate qualified leads with email validations & mobile number verifications of your targets, there by increasing the sales funnel. Herbie will proactively converse with your customers on your website and social channels thereby converting them into potential prospects to increase revenue.

Customer Happiness

Herbie Virtual Assistant Chatbot equipped with Artificial Intelligence can learn from human interactions and identify the best way to relate to each individual. This enables the customers to get the information they desire instantly from a friendly companion, without any wait time or call drops. Herbie builds trust and goodwill with the customers.

Herbie Speaks Your Language

Herbie isn't just a text bot. She can also engage in real-time interactions with people and approach them proactively. Herbie can undestand dialects,slangs and even incomplete sentences.Harness the intelligent speaking skills of Herbie to upscale your business.

Herbie is Secure

Herbie AI Chatbot Development is a smart digital wizard with over 100 popular languages to interact. Now, with Herbie, you can go to your opportunities, customers and employees more directly. It supports secured Single Sign-On with SAML, LDAP and OAuth2.

Smart Presence on 13+ Channels

Herbie is available on Web, Smart Phones, Tablets, Desktops (Windows, Linux, Mac etc.) and across Social Media Platforms like Facebook, WhatsApp, Skype, Skype for business etc. Herbie can initiate conversations over Facebook and send notifications over WhatsApp for faster response.

Herbie Functions & Verticals

Herbie can be used in a range of industries to supply facts or perform tasks like gathering statistics involving product orders, doing surveys, answering patron inquiries, doing registration and bookings. Due to its flexibility, it can be extensively used in education, healthcare, economic and enterprise industries.

Watch integration of Herbie into Robots

Herbie can be deployed into smart robots and is designed to learn, adapt and interact with people in socially appropriate ways by interpreting human needs and intentions.

Modernize the way you do business

We apprehend information through AI and ML, and use the most superior cloud technology to create integrated genius in applications. We will assist you modernize your corporation wherever you are in your AI journey.

Conversational analytics dashboard tracks the performance

Advanced Business Dashboard and Analytical reports help you gauge the ROI of Herbie Implementation. Herbie provides insight into the customer's spectrum of interactions, interests and satisfaction levels. Business can monitor the productivity of Herbie after deployment and observe the decrease in operating costs.

Pre-built Integrations

Herbie Chatbot Development Company supports integration using APIs, Web Services, ESBs, MCQs, Custom Adapters, and much more.

Herbie Advantages

Boosting Brand Value

Helps to increase in Sales Revenue

Customer Satisfaction

Helps Reducing in Operational Cost

Enhanced Employee Productivity

Serve your Visitors / Customers / Employees / Suppliers 24 x 7 x 365

Instantly launch across 13+ Social Media Channels

Ready to use Informative BOT with excellent Dashboards and Back Office

GDPR and Other Regulations Compliant

100% Secured compliant to OWASP Security Regulations and Vulnerability Assessment Certified

60 - 70%

Maturity on Pilot


Maturity in 3 months


Maturity within 6 months

Authentication Facilities


Password [Standard / Jumbled]



Security Questions



Certified for all VAPT Assessments

Certified for OSWAP Security Guidelines

Token based secured rest API

Supported Channels

Herbie has already built integrations with 13+ Social Channels including WhatsApp, Facebook etc.


Herbie The AI Bot

Herbie is equipped with state-of-the-art features, powered by AI and ML. Herbie Chatbot Companies, enhances end-user experience through real-time accurate interactions helping its customers improve customer satisfaction and gain market share.

Reduction On Operational Cost

Herbie reduces business costs up to 80% by automating standard low skilled operations.

132+ Languages

Herbie can understand and respond to customers in 132+ languages on text mode and provides 50+ Voice Cultures.

Market Ready

Herbie attains 60-70% maturity on pilot and gains momentum of 95% within 6 months.

Frequently Asked Questions

This FAQ provides answers to basic questions about Herbie. Check out our Advanced FAQ for more technical information.

Do I Need to Know How to Code to use Herbie?

Not Required. Even users with basic technical know-how can deploy it easily.

What are the social media channels supported?

Herbie is available in 13 social channels Web Chat , Facebook, Twitter, Skype, SFB, Microsoft Teams,Email, Slack , Kik, Telegram, Twilio, GROUPME, WhatsApp.

Can Herbie understand my local native language?

Herbie has the capability to interact in 132+ languages and the ability to understand the multiple dialects of the geographic area.

How Chatbots Can Help Me with Customer Service?

Quite a lot. Just think of them as your virtual customer assistants. It can greet your visitors by their name, thank for their placed order, or ask about their wellbeing. They can also place orders, get product availability, search for a specific product, update on order status, answer FAQ questions, collect leads or registration forms! and has the ability to understand the multiple dialects of the geographic area.


We are results-oriented organization and our service delivery framework provides you with tangible success with optimum value in terms of performance, cost reduction and improved customer satisfaction.


Our innovative spirits are reflected in every product that we create. Continuous research and exploration improves the quality of the system thereby making a real difference.


We are ISO 9001:2015 Certified Multi-National Software Corporation incorporated in 2004 with offices in USA, UK, Europe, Middle East, India and Australia.

Latest News

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