Making an Intelligent BPO using AI

The modern BPO sector is a rapidly growing industry that provides a wide range of services to businesses. These services include customer service, data entry, telemarketing, technical support, and more. The sector has seen tremendous growth in recent years due to the increasing demand for outsourcing services from businesses around the world. Companies are increasingly turning to BPO’s to help […]

Using websites as engagement channel for Voice enabled commerce

The utilization of websites and other online engagement channels have become increasingly important for businesses to communicate with their customers. These channels provide a direct line of communication between the company and their customers, making it easier for consumers to get their questions answered, place orders, and follow up on delivery inquiries. This direct communication makes it possible for businesses […]

Verification of WhatsApp Business accounts

The WhatsApp business account is to provide an easy way for you to share and manage your WhatsApp accounts with others. It includes all your messages, contacts, and messages from yesterday and all the messages from yesterday‘s contacts. It also provides a way to manage and share your business contacts with other WhatsApp users. You can also set up automated […]

A Case Study Of Herbie.AI’s Bank Chatbot: How It Reduced Costs And Increased Sales

A leading commercial bank from Dubai, was enhancing the service in Digital sector has recently implemented Herbie.AI chatbot on their website to provide customer support. It has been a huge success and Herbie.AI is very successful in providing support to customers and resolving their issues. Following are the steps that are taken care during implementation phase: 1.Understanding the needs of […]

What Is a Chatbot? Is it Crucial To Your Business. Learn Why!

  Chatbots are the latest technology to meet the world of customer service and with virtual assistants it is similar to human receptionists. chatbots are software programs that are designed to answer questions and carry out giving notification, gathering information and answering queries. Unlike human receptionists, however, chatbots can respond to questions in a more natural manner and are often […]

Banking Sector Leverage AI to launch chatbot by reducing their Manpower cost

Digital Transformation made an impact on almost every industry, as the Organization try to gain a competitive advantage and updates according to customer demands.  Banking Sector has recognized technological advancements like Artificial Intelligent Chatbots and revised to optimize their online and mobile banking models with Customer Interaction channels.  Smart AI-enabled Chatbots assist the customers with their queries, reducing the operational […]

Automates the Teaching system using Educational Chatbot

      Developers utilize AI technology and the latest conversational design to create an AI Chatbot that helps to communicate with students on all subjects of various grades up to university levels. Chatbots integrated into Facebook, Twitter, Skype and other social media apps to make the students learning fun and interesting for the students leading to a reduction of […]

How Chatbots represent a huge opportunity for Retail Industry?

  In recent trends, E-Commerce has emerged 5% in 2021, leads to 17.5% of total global retail sales.  Technology has evolved for the rapid growth of Industry and creates a flawless experience for customers, advanced technology provides the way for the future of e-commerce. Technology is viewed as impersonal and provides a uniform experience to every individual.  Advanced technology in […]