What Is a Chatbot? Is it Crucial To Your Business. Learn Why!

  Chatbots are the latest technology to meet the world of customer service and with virtual assistants it is similar to human receptionists. chatbots are software programs that are designed to answer questions and carry out giving notification, gathering information and answering queries. Unlike human receptionists, however, chatbots can respond to questions in a more natural manner and are often […]