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Healthcare Chatbot - Real-Time Visibility

Herbie Healthcare Chatbot facilitates direct collaboration between healthcare providers and Customers. With Herbie, Healthcare is now a conversation away.

Herbie Healthcare Chatbot

Herbie enables Hassle-free Personalized Healthcare Experience.


Connect Patients to Providers

AI-powered Herbie assists efficiently by locating the health care provider closest to your location. Based on the illness, Herbie can suggest an appropriate specialist to look for and can also help with scheduling appointments. Herbie can also find out if the healthcare provider consents to the patient's insurance. This reduces search and anxiety involved during critical care and emergency.

Health Insurance Assistance

Herbie informs patients their out-of-pocket costs and copays based on their policy and treatment. Herbie assists patients pay bills, submit claims ,view balance on their health benefits and answers all the queries related to their health insurance with a personalized human touch.

Herbie - Healthcare Chatbot

Herbie is an intelligent and unique Health care voice assistant. Herbie navigates patients through illness and helps them to get to the physicians they want to meet by scheduling appointments. Herbie maintains electronic records of patients and can send reminders on follow up routines. Herbie can also update the lab results (blood sugar levels, blood pressure, hemoglobin count..) and vitals in the patient profile.

The physicians are up-to-date on patient history and they can query Herbie for any information recall. Herbie can assist seniors to contact caregivers, receive reminders about medication and other health tasks, call emergency/critical care service, prescription renewals and so on. Herbie provides comfort and accessibility for patients and better labor and productivity for the providers.

Herbie - Modern Approach to Healthcare

Improved quality of Patient care

Personalized Health care treatment

Prevent unnecessary visits to Health care providers

Global healthcare

Seamless transfer/exchange of information between patients and physicians

More privacy with chatbot related to human interaction

Omni-channel alert on follow-ups

Quick access to necessary vital information during emergencies

Personal Health Management tracker

Reliable information than search-engine

Watch Integration Of Herbie Into Robots

Herbie can be deployed into smart robots and is designed to learn, adapt and interact with people in socially appropriate ways by interpreting human needs and intentions.

Features of Herbie Healthcare

Herbie enables Hassle-free Personalized Healthcare Experience

Monitors IP/OP calls

Herbie stands 24/7 to serve the healthcare community. The relationship between the healthcare centers and patients are most of the times very passive. Herbie can engage in general inquiries and respond appropriately anywhere and anytime in a human voice. Herbie can also update in-patients and physicians on their next planned events.

Schedule Appointments

Herbie can query the customers and identify related possibilities of ailments which act as a guideline to approach right Health care experts. Herbie shares the complete list of physicians assosiated with the hospital and their visit schedules. Herbie can also book appointments with the specialists based on their availability and patient's convenience.

Maintains EMR

Through capturing all their interactions digitally, Herbie connects the Health care and patient population. Herbie records and tracks the history of patients, laboratory tests, use of medications, food and medication reactions and doctor recommendations. The doctors and patients benefit tremendously from such essential knowledge to provide personalized healthcare.

Process bill payments & Medical Invoices

Herbie transaction bots can process bills and medical invoices by collaborating with their insurance providers. This saves stress on patients during their post recovery phase. Herbie can also assist in submission of claims to the healthcare insurance which otherwise is a meticulous task for patients.

Order/Renew Medical Prescriptions

Herbie can connect pharmacists and order medicines on request. It assists patients to order their medications through the exchange of prescriptions in their pharmacy. Patients may apply directly to their physicians and receive approval for their medical prescriptions renewals with Herbie.

Maintains Health Tracker

Herbie Medical Chatbot monitors the follow up routines recommended by the physicians and informs patients through its Omni-channel presence. Following every medical appointment, Herbie keeps the critical health information up to date. Patient self-tracker assists them in maintaining exercise and diet schedules.

Frequently Asked Questions

This FAQ provides answers to basic questions about Herbie. Check out our Advanced FAQ for more technical information.

Do I Need to Know How to Code to use Herbie?

Not Required. Even users with basic technical know-how can deploy it easily.

What are the social media channels supported?

Herbie is available in 13 social channels Web Chat , Facebook, Twitter, Skype, SFB, Microsoft Teams,Email, Slack , Kik, Telegram, Twilio, GROUPME, WhatsApp.

Can Herbie understand my local native language?

Herbie has the capability to interact in 132+ languages and the ability to understand the multiple dialects of the geographic area.

How Chatbots Can Help Me with Customer Service?

Quite a lot. Just think of them as your virtual customer assistants. It can greet your visitors by their name, thank for their placed order, or ask about their wellbeing. They can also place orders, get product availability, search for a specific product, update on order status, answer FAQ questions, collect leads or registration forms! and has the ability to understand the multiple dialects of the geographic area.


We are results oriented organization and our service delivery framework provides you the measurable performance in terms of quality, cost reduction and higher user satisfaction with maximum value.


Our innovative spirits are reflected in every product that we create.Continuous research and exploration improves the quality of the system thereby making a real difference.


We are ISO 9001:2015 Certified Multi-National Software Corporation incorporated in 2004 with offices in USA, UK, Europe, Middle East, India and Australia.

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