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Herbie Manufacturing

Herbie’s assistance speeds up the manufacturing process by providing requested information at greater accuracy to the executives, workers, vendors and customers

Herbie Manufacturing Chatbot - How it works

Herbie will help the manufacturing industry by assisting them on unproductive sectors so that their employees can focus on more complex issues efficiently.

1

Herbie Manufacturing Assistance

Herbie speeds up the manufacturing process by providing informations on stock list,orders,shift schedules, production updates and so on.
2

Herbie Vendor Assistance

Herbie assist the supply chain networks by placing orders on time by connecting the right vendors.
3

Herbie Customer Assistance

Herbie Manufacturing Chatbot helps the customers by providing ample information about the product with simple interaction.

Herbie simplifies the complex manufacturing process by providing status update on key areas

Herbie chatbot solution is integrated with AI, NLP and ML algorithms which can help manufacturers get better insights about their products, processes, as well as customers.

The manufacturing industry can keep track of their progress precisely at various stages of production by interacting with Herbie than logging into their ERP and CRM.

Herbie offers its assistance by resolving queries

Stock updates- low/nil

Vendor & Items mapping

Status of Purchase Request

Purchase Order Status – Status / Item Wise Status

Item Master Ledger

Production Status

Production Schedules

Business Forecasting

Manufacturing order details

Payment/ invoice status

Watch Integration Of Herbie Into Robots

Herbie can be deployed into smart robots and is designed to learn, adapt and interact with people in socially appropriate ways by interpreting human needs and intentions.

Our Core Features

Herbie assists the manufacturing sector to upscale its business and helps to deliver the goods well ahead of the competitors..

Demand and supply

Herbie collaborates with the existing ERP system and keeps track of the supplies and inventory. It can alert the executives regarding the shortage of supplies and can proactively request to place the order. Herbie can also suggest the buffer time for the next order based on the inventory.

Orders and Delivery

Herbie can update the managers regarding the orders placed and the products out for delivery. Herbie works coherently with other systems and can provide information accurately on the queries posed by workers, managers and customers.

Vendors and Customers

Herbie can handle customer queries patiently round the clock updating on product features, usage instructions, submitting refunds and so on. The management can place an order to the vendors with simple instructions, Herbie confirms the request and place formal orders for them.

Back office Maintenance

Herbie maintains the Employee profiles, attendance tracker, shift schedules, payroll, insurance and benefit packages etc., for the manufacturing industry. Employees can query Herbie and get information by avoiding calls and mails to the HR executives. Herbie also maintains stock details and inventories.

Online Marketing

Herbie is an advanced AI voice assistant and seamlessly integrated to 13+ social channels which can reach out to larger spectrum of people. Herbie can interact with customers and engages them by providing appropriate information. Herbie can generate more leads and bring more potential prospects to business.

Product Selection and Quality control

Herbie provides guidance to the customers in the product selection. It can provide all the details about the products which are very difficult to obtain from the normal search engines. Herbie also maintains the manufacturing plant details which comes handy for quality control and audit professionals.

Frequently Asked Questions

This FAQ provides answers to basic questions about Herbie. Check out our Advanced FAQ for more technical information.

Do I Need to Know How to Code to use Herbie?

Not Required. Even users with basic technical know-how can deploy it easily.

What are the social media channels supported?

Herbie is available in 13 social channels Web Chat , Facebook, Twitter, Skype, SFB, Microsoft Teams,Email, Slack , Kik, Telegram, Twilio, GROUPME,WhatsApp.

Can Herbie understand my local native language?

Herbie has the capability to interact in 132+ languages and the ability to understand the multiple dialects of the geographic area.

How Chatbots Can Help Me with Customer Service?

Quite a lot. Just think of them as your virtual customer assistants. It can greet your visitors by their name, thank for their placed order, or ask about their wellbeing. They can also place orders, get product availability, search for a specific product, update on order status, answer FAQ questions, collect leads or registration forms! and has the ability to understand the multiple dialects of the geographic area.

Quality

We are results oriented organization and our service delivery framework provides you with measurable performance in terms of quality, cost reduction and higher user satisfaction with maximum value.

Innovations

Our innovative spirits are reflected in every product that we create.Continuous research and exploration improves the quality of the system thereby making a real difference.

Reliability

We are ISO 9001:2015 Certified Multi-National Software Corporation incorporated in 2004 with offices in USA, UK, Europe, Middle East, India and Australia.

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