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Herbie Hospitality Bot

Herbie provides guests personalized experience on their stay with her voice assistance

Cost-effective, customer friendly, all-in-one Herbie

Herbie Hospitality Chatbot is an AI-powered chatbot which offer guests with instant 24/7 assistance, real-time recommendations, personalized offers, all of which would eventually increase customer loyalty and ROI.

Herbie hospitality chatbot at your service

Give Details of various types of rooms available

Getting of Rate for Rooms and enable real time booking & Payments

Giving booking confirmation and voucher to the customer

Take Survey on customer experience

Enable customer to send custom messages on his booking

Reschedule / Cancel booking

Special needs update

Real-time conversation with Hotel Manager

Enquiries on hotel facilities – Gym, Swimming pool, food court etc. Order Food conversationally after understanding the menu and Components

Book for facilities

Reminders on social channels on booking / events

Birth Day / Anniversary Greetings

Sending of offers

Booking of transportation facilities and receive confirmation

Alert on readiness of transportation

Complaints & Status on hotel reservations

Watch Integration Of Herbie Into Robots

Herbie can be deployed into smart robots and is designed to learn, adapt and interact with people in socially appropriate ways by interpreting human needs and intentions.

Herbie at your Service

Herbie offers distinguished services to its customers for a happier stay

Customized Booking

Herbie Hospitality Chatbot is an intelligent voice assistant which eases the job of the customers in booking hotels based on their desire. Herbie can locate hotels in the network which has their choice of preferences in the amenities and location. It can also suggest promotions and offers available to them. Herbie‘s ML is amazing that it can remember their preference for their future bookings.

Personalized Experience

Herbie can perform actions with a simple a verbal request from the customer. Booking for vacations can happen effortlessly and yet more precisely. Hoteliers gets intimated of the customers delayed check-in , cancellation or reschedules. This seamless transfer of information brings comfort to both customers and hotel staffs.

Room Service and maintenance

Herbie can give visitors an impressive in-room experience by enabling them to request any service through interaction. Customers can ask Herbie for toiletries, setup alarms, laundry, Spa services, pool timings, menu details, order food, book tables and so on. These commands are directed to the appropriate personal which saves response time and increase the revenue potential.

Communication at ease

Herbie allows customers to communicate with their hotel staffs even before their arrival. Any pre-requisites for their stay can be arranged without any delays or wait times. Customers can checkout from their hotels with simple interactions like “Herbie, check me out”. Herbie initiates the procedure collaborating with the hotel staff. The hoteliers can also get the room available for their next customer.

Hotel Amenities and Special offers

Herbie Hotel Chatbot can update the customers in a friendly conversation about their hotel amenities, transportation facilities and places to visit nearby. Herbie can also inform them of the special offers and discounts pertaining to their bookings like free breakfast, Wi-Fi, gym access and so on. Herbie can also arrange pick up and drop from the airport based on customers’ request.

Stay connected

Herbie can keep record of the customers to send notifications on special occasions and deals. These help in brand loyalty and retain the goodwill of the customers. Herbie can conduct a survey on the customers about their stay and can promptly respond to their reviews on different communication channels.

Frequently Asked Questions

This FAQ provides answers to basic questions about Herbie. Check out our Advanced FAQ for more technical information.

Do I Need to Know How to Code to use Herbie?

Not Required. Even users with basic technical know-how can deploy it easily.

What are the social media channels supported?

Herbie is available in 13 social channels Web Chat , Facebook, Twitter, Skype, SFB, Microsoft Teams,Email, Slack , Kik, Telegram, Twilio, GROUPME,WhatsApp.

Can Herbie understand my local native language?

Herbie has the capability to interact in 132+ languages and the ability to understand the multiple dialects of the geographic area.

How Chatbots Can Help Me with Customer Service?

Quite a lot. Just think of them as your virtual customer assistants. It can greet your visitors by their name, thank for their placed order, or ask about their wellbeing. They can also place orders, get product availability, search for a specific product, update on order status, answer FAQ questions, collect leads or registration forms! and has the ability to understand the multiple dialects of the geographic area.


We are results oriented organization and our service delivery framework provides you with measurable performance in terms of quality, cost reduction and higher user satisfaction with maximum value.


Our innovative spirits are reflected in every product that we create.Continuous research and exploration improves the quality of the system thereby making a real difference.


We are ISO 9001:2015 Certified Multi-National Software Corporation incorporated in 2004 with offices in USA, UK, Europe, Middle East, India and Australia.

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