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Herbie Government Bot

Government can provide an elevated lifestyle to its citizens through Herbie’s smart voice assistance.

Conversational Government- Empowering Citizens

Herbie is an advanced and sophisticated voice assistant built on natural language processing and ML. Herbie provides a two- way conversation between citizens and government authorities to build a transparent leadership. Herbie assists the government to quickly resolve citizens and city problems. Herbie can be integrated into existing system and can engage citizens with voice, text and images.

Herbie’s advanced algorithm enables citizens to converse in their native language and get a response. Herbie is connected to 13+ social channels and hence citizens can conveniently communicate on their preferred channel. Herbie connects the user to the personnel or service. Herbie alleviates stress on government officials and enables them to contribute more to the community.

One stop Information Hub

Government can provide 24/7/365 voice assistance to citizens

Citizens get assistance in native language

Keeping citizens informed of their rights

Citizens gets updated on policy amendments

Notify employment opportunities

Answers FAQs on tax, investments and laws

Provide access to public records, legal certificates

Citizen self-service portal for passport services, vehicle registration & licenses, property survey, postal service, Tax returns..

Schedule visit to public health centers

Book appointments for Visa interviews

Schedule visit to public health centers

Eligibility check on loans, scholarship, Health insurance and grants

Informing people on potential public Health hazards

Notify citizens on public events and agendas

Report scams, Fraud and Theft

Report incidents and domestic violence

Notify government on unauthorized constructions

Watch Integration Of Herbie Into Robots

Herbie can be deployed into smart robots and is designed to learn, adapt and interact with people in socially appropriate ways by interpreting human needs and intentions.

Connects multiple government agencies to the public

Herbie offers a unified approach to bring government and its citizens together.

Digital Government

Herbie is an intelligent and matured voice assistant which can resolve queries most effectively and establish a direct communication link between government authorities and the public. Herbie can be customized to any government body such as Health, Insurance, Banking, Revenue, Law and order, Permits and Registrations, Municipal and so on.

Self- Service portal

Herbie enables citizens to access public records, post queries to government agencies, download official records, pay taxes, fines & penalties, avail scholarships & loans, pay/dispute parking tickets, job openings, vehicle and housing registrations, passport appointments, recent policies, grants and subsidies etc.

Report scams and frauds

Herbie helps citizens to report crimes with/without revealing identities. Herbie also assists them through the process and redirects the grievances to appropriate officials for further correspondence. Identity theft, Ponzi schemes, lost licenses, passports, credit cards, unauthorized construction, domestic violence, IRS scams, report potholes and more.

Immigration and citizenship

Approaching government for immigration has always been a challenge. Herbie can automate the process by booking appointments when the slots open. Herbie can assist the immigrants with pre-requisites, FAQs and procedures for the interviews. This eases the work of government officials and enables them to handle more appointments.

Law and legal issues

Citizens are not always aware of their legal rights and benefits. Herbie guides them and provide response to their inquiries pertaining to their situation. Citizens may ask for legal clarification or any legal question through Herbie, which will the answered directly by the officers. Herbie through smart and friendly conversations serves administration and public hand in hand.

Tax and policies

Citizens can pay taxes or any government dues through Herbie self-service portal. Herbie can answer tax related inquiries and also helps them to submit their forms. citizens can also check their status on tax refunds.Herbie also provides an update on tax rebates and grants. Government can post their policy changes or amendments through Herbie.

Frequently Asked Questions

This FAQ provides answers to basic questions about Herbie. Check out our Advanced FAQ for more technical information.

Do I Need to Know How to Code to use Herbie?

Not Required. Even users with basic technical know-how can deploy it easily.

What are the social media channels supported?

Herbie is available in 13 social channels Web Chat , Facebook, Twitter, Skype, SFB, Microsoft Teams,Email, Slack , Kik, Telegram, Twilio, GROUPME, WhatsApp.

Can Herbie understand my local native language?

Herbie has the capability to interact in 132+ languages and the ability to understand the multiple dialects of the geographic area.

How Chatbots Can Help Me with Customer Service?

Quite a lot. Just think of them as your virtual customer assistants. It can greet your visitors by their name, thank for their placed order, or ask about their wellbeing. They can also place orders, get product availability, search for a specific product, update on order status, answer FAQ questions, collect leads or registration forms! and has the ability to understand the multiple dialects of the geographic area.

Quality

We are results oriented organization and our service delivery framework provides you the measurable performance in terms of quality, cost reduction and higher user satisfaction with maximum value.

Innovations

Our innovative spirits are reflected in every product that we create.Continuous research and exploration improves the quality of the system thereby making a real difference.

Reliability

We are ISO 9001:2015 Certified Multi-National Software Corporation incorporated in 2004 with offices in USA, UK, Europe, Middle East, India and Australia.

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