Conversational AI Chatbot for Insurance

Herbie chatbot for insurance provides quotes for various domains like auto, home, personal, travel and so on. Herbie gets intent of the customers and navigates them to appropriate plans and provide suggestions that caters to their demands. Customers feel at ease interacting with Herbie than browsing catalogues or web forms.

Herbie Insurance Chatbot assists in the claim processing by following up on the necessary documents from the claim holders and validating their policy status. Herbie accelerates the process by creating tickets and integrating them with the existing CRM. Herbie enables insurers to close more deals and resolve more claims.

Herbie can perform analytics with the available data and can predict the risk factors involved. This helps the insurers to make effective investment decisions. Herbie is built on advanced technology to provide insurers and policyholders greater flexibility and speed.

Herbie supports the travel insurance sector by recommending the customers suitable travel policies about to their duration and place of stay. Insurance providers can offer better coverage with precise information .Herbie makes a friendly conversation with their clients to get valuable information for better protection.

Herbie works coherently with the back office and provides status on tickets. Herbie can send reminders to the policyholders on their convenient channels for any renewals and updates. Herbie can download policies for the clients and can validate policy status when a claim is submitted.

Herbie insurance bot covers the policyholders round the clock by assisting them on renewals, payments, claims issues, policy change, downloading documents and so on. Herbie can also assist with general enquires, proposals, lead generation, ticket management, documentations, send notifications etc., for the insurance providers.