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Herbie Insurance

Herbie is always online for the policy holders and providers with a friendly voice chat

Herbie’s latest technology empowered with ML provides transparency and increases productivity

Herbie Insurance Chatbot - Insurance companies are always flooded with claims, new policies, disputes, paperwork, audit and so on. Herbie can handle most of their business operations which involves routine procedures. Herbie voice assistant can interact with customers and provide valuable information anywhere, anytime.

Insurance providers can increase their revenue with Herbie by reduction on their operational costs, more deal closures, quicker claim processing, proposal quote generation, efficient documentations. Companies can reap greater benefits by gaining more market share and brand loyalty.

Ask Herbie for assistance on everything you want to know about your Insurance

Eligibility Checking

Insurance Lead Generation

Collection of Documents for Insurance Policy Issuance

View My Policies

View Policy Benefits, Bonus, Renewal Details

Reminder on Renewals

Renew Policies

Raise Issues on Policies

Get Policy Document on Email / Download

Claims Request

Status of Claims

Cashless Network Identifier

Insurance Coverage – Personal Policy

Statement of Account

Watch Integration Of Herbie Into Robots

Herbie can be deployed into smart robots and is designed to learn, adapt and interact with people in socially appropriate ways by interpreting human needs and intentions.

Our Core Features

Herbie offers voice and Text chat for policy holders and Insurance providers

Personalized Quote bot

Herbie provides quotes for various domains like auto, home, personal, travel and so on. Herbie gets intent of the customers and navigates them to appropriate plans and provide suggestions that caters to their demands. Customers feel at ease interacting with Herbie than browsing catalogues or web forms.

Claim Processing

Herbie Insurance Chatbot assists in the claim processing by following up on the necessary documents from the claim holders and validating their policy status. Herbie accelerates the process by creating tickets and integrating with the existing CRM. Herbie enables the insurers to close more deals and resolve more claims.

Leverage Business

Herbie can perform analytics with the available data and can predict the risk factors involved. This helps the insurers to make effective investment decisions. Herbie is built on advanced technology to provide insurers and policyholders greater flexibility and speed.

Travel Coverage

Herbie supports the travel insurance sector by recommending the customers suitable travel policies pertaining to their duration and place of stay. Insurance providers can offer better coverage with precise information .Herbie makes a friendly conversation with their clients to get valuable information for better protection.

Back office Maintenance

Herbie works coherently with the back office and provide status on tickets. Herbie can send reminders to the policy holders on their convenient channels for any renewals and updates. Herbie can download policies for the clients and can validate policy status when a claim is submitted.

24x7 Online Voice Assistant

Herbie covers the policy holders round the clock by assisting them on renewals, payments, claims issues, policy change, downloading documents and so on. Herbie can also assist on general enquires, proposals, lead generation, ticket management, documentations, send notifications etc., for the insurance providers.

Frequently Asked Questions

This FAQ provides answers to basic questions about Herbie. Check out our Advanced FAQ for more technical information.

Do I Need to Know How to Code to use Herbie?

Not Required. Even users with basic technical know-how can deploy it easily.

What are the social media channels supported?

Herbie is available in 13 social channels Web Chat , Facebook, Twitter, Skype, SFB, Microsoft Teams,Email, Slack , Kik, Telegram, Twilio, GROUPME,WhatsApp.

Can Herbie understand my local native language?

Herbie has the capability to interact in 132+ languages and the ability to understand the multiple dialects of the geographic area.

How Chatbots Can Help Me with Customer Service?

Quite a lot. Just think of them as your virtual customer assistants. It can greet your visitors by their name, thank for their placed order, or ask about their wellbeing. They can also place orders, get product availability, search for a specific product, update on order status, answer FAQ questions, collect leads or registration forms! and has the ability to understand the multiple dialects of the geographic area.

Quality

We are results oriented organization and our service delivery framework provides you with measurable performance in terms of quality, cost reduction and higher user satisfaction with maximum value.

Innovations

Our innovative spirits are reflected in every product that we create.Continuous research and exploration improves the quality of the system thereby making a real difference.

Reliability

We are ISO 9001:2015 Certified Multi-National Software Corporation incorporated in 2004 with offices in USA, UK, Europe, Middle East, India and Australia.

Latest News

Delight your customers anywhere and anytime with our voice-enabled advanced AI Chatbots.

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