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Herbie is always online for the policy holders and providers with a friendly voice chat
Herbie Insurance Chatbot - Insurance companies are always flooded with claims, new policies, disputes, paperwork, audit and so on. Herbie can handle most of their business operations which involves routine procedures. Herbie voice assistant can interact with customers and provide valuable information anywhere, anytime.
Insurance providers can increase their revenue with Herbie by reduction on their operational costs, more deal closures, quicker claim processing, proposal quote generation, efficient documentations. Companies can reap greater benefits by gaining more market share and brand loyalty.
Eligibility Checking
Insurance Lead Generation
Collection of Documents for Insurance Policy Issuance
View My Policies
View Policy Benefits, Bonus, Renewal Details
Reminder on Renewals
Renew Policies
Raise Issues on Policies
Get Policy Document on Email / Download
Claims Request
Status of Claims
Cashless Network Identifier
Insurance Coverage – Personal Policy
Statement of Account
Herbie can be deployed into smart robots and is designed to learn, adapt and interact with people in socially appropriate ways by interpreting human needs and intentions.
Herbie offers voice and Text chat for policy holders and Insurance providers
Herbie provides quotes for various domains like auto, home, personal, travel and so on. Herbie gets intent of the customers and navigates them to appropriate plans and provide suggestions that caters to their demands. Customers feel at ease interacting with Herbie than browsing catalogues or web forms.
Herbie Insurance Chatbot assists in the claim processing by following up on the necessary documents from the claim holders and validating their policy status. Herbie accelerates the process by creating tickets and integrating with the existing CRM. Herbie enables the insurers to close more deals and resolve more claims.
Herbie can perform analytics with the available data and can predict the risk factors involved. This helps the insurers to make effective investment decisions. Herbie is built on advanced technology to provide insurers and policyholders greater flexibility and speed.
Herbie supports the travel insurance sector by recommending the customers suitable travel policies pertaining to their duration and place of stay. Insurance providers can offer better coverage with precise information .Herbie makes a friendly conversation with their clients to get valuable information for better protection.
Herbie works coherently with the back office and provide status on tickets. Herbie can send reminders to the policy holders on their convenient channels for any renewals and updates. Herbie can download policies for the clients and can validate policy status when a claim is submitted.
Herbie covers the policy holders round the clock by assisting them on renewals, payments, claims issues, policy change, downloading documents and so on. Herbie can also assist on general enquires, proposals, lead generation, ticket management, documentations, send notifications etc., for the insurance providers.
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This FAQ provides answers to basic questions about Herbie. Check out our Advanced FAQ for more technical information.
Not Required. Even users with basic technical know-how can deploy it easily.
Herbie is available in 13 social channels Web Chat , Facebook, Twitter, Skype, SFB, Microsoft Teams,Email, Slack , Kik, Telegram, Twilio, GROUPME,WhatsApp.
Herbie has the capability to interact in 132+ languages and the ability to understand the multiple dialects of the geographic area.
Quite a lot. Just think of them as your virtual customer assistants. It can greet your visitors by their name, thank for their placed order, or ask about their wellbeing. They can also place orders, get product availability, search for a specific product, update on order status, answer FAQ questions, collect leads or registration forms! and has the ability to understand the multiple dialects of the geographic area.
We are results oriented organization and our service delivery framework provides you with measurable performance in terms of quality, cost reduction and higher user satisfaction with maximum value.
Our innovative spirits are reflected in every product that we create.Continuous research and exploration improves the quality of the system thereby making a real difference.
We are ISO 9001:2015 Certified Multi-National Software Corporation incorporated in 2004 with offices in USA, UK, Europe, Middle East, India and Australia.
Delight your customers anywhere and anytime with our voice-enabled advanced AI Chatbots.
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